HAEYOOM is committed to providing quality services to our clients and respecting your privacy.
This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au/
Personal Information is information or an opinion that identifies an individual.
The types of Personal Information we may collect include, but are not limited to:
This information is collected in various ways, including:
We collect your Personal Information for the primary purpose of:
We may also use your information for secondary purposes closely related to the primary purpose, where you would reasonably expect such use. Where reasonable and practicable, we will explain why we are collecting your Personal Information and how it will be used.
Sensitive information includes information about an individual’s health or other matters defined under the Privacy Act.
Any sensitive information collected by HAEYOOM will be used only:
Where reasonable and practicable, we will collect Personal Information directly from you.
In some cases, we may receive information from third parties (such as booking platforms or payment providers). When this occurs, we will take reasonable steps to ensure you are aware of the information provided to us.
Your Personal Information may be disclosed in the following circumstances:
We do not sell or rent your Personal Information to third parties.
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification, or disclosure.
When Personal Information is no longer required for the purpose for which it was collected, we will take reasonable steps to destroy or permanently de-identify it.
Client records may be retained for a minimum period required by law or for business purposes.
You may request access to the Personal Information we hold about you, and request corrections if necessary, subject to certain legal exceptions.
To request access or correction, please contact us in writing.
We do not charge a fee for access requests but may charge a reasonable administrative fee for providing copies.
For security reasons, we may require identification before releasing Personal Information.
HAEYOOM takes reasonable steps to ensure that the Personal Information we hold is accurate, complete, and up to date.
If you believe any information we hold is incorrect or outdated, please contact us so we can update our records.
This Privacy Policy may be updated from time to time.
The latest version will always be available on our website.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your Personal Information, please contact us at:
Email: info@haeyoom.com
